Training

Here at VTUK we realise that the major part of successfully implementing and benefiting from any new application software, is the training. It is imperative to ensure that the Staff using the software feel comfortable with their new tools and confident in using the many new functions at their disposal.

VTUK aim to take the strain out of learning these new skills. We are as flexible as possible when it comes to content, timings and locations of our training and are also happy to offer individual sessions at your offices. A great optional alternative are our regular Conference based training days, held here at our offices.

If you would like to book yourself onto the next training day at our offices, or feel that on-site training would benefit you more then please Contact Us

For Directions to our offices please click here - Travel Directions

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In talking to our existing clients to ascertain what factors are of greatest affect when purchasing the software we have discovered that once total functionality and value for money has been confirmed the next most important factor is assimilation. This includes all aspects from installing the software across the prevalent hardware and operating systems to, transfer of data, setting up accounts and documents, to full staff training.

Our "Live Data Training (LDT)" module covers the aspects required for assimilation.

Our research shows these areas of concern to be

• Transferring tenancies from legacy systems
• Setting up accounts and opening balances
• Configuring letters
• Setting up window cards
• Setting up marketing lists
• Producing reports

Our clients want to know that when the trainer leaves they can enter details on to the system, run the accounts and send letters. This will all be achieved by the end of the LDT process. LDT can be structured for either one or two days depending on client and data size.

Following completion of LDT, assimilation will progress with Telephone Continuation Training (TCT) ; this will involve application of the more advanced functions in a real time environment, so that assimilation is applied to business practice and actual requirements. In this way the program should be used in full by the end of month one.

We are also happy to provide on-site client training. This is tutored by our most experienced training officers and is totally tailored to your needs and staff requirements. We will complete a full agenda with you prior to arrival.